Steets Helpcenter
  1. Steets Helpcenter
  2. Servicedesk

Servicedesk

Technische vraag, verzoek voor een change request? Maak een ticket aan voor de servicedesk.

  • Algemene vraag

    Ik heb een vraag over het CMS of een andere algemene vraag.

  • Nieuwe feature

    Ik wil iets nieuws toevoegen aan mijn website.

  • Storingen / problemen

    Ik krijg een foutmelding op mijn website of iets werkt niet meer naar behoren.

  • Hosting vraag

    Ik wil een domeinnaam of DNS wijziging doorgeven. Of ik heb een vraag over e-mail.

  • Toegang tot systeem

    Ik ben mijn wachtwoord vergeten of wil toegang krijgen tot Analytics of Google Tag Manager.

  • Overige vragen

    Ik heb een vraag over iets anders dan bovenstaande opties

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